If you are thinking of using chat bot software for your online business or if you have recently joined one, then I congratulate you on taking the first step. I have known people who were skeptical about chat bot applications before, but it turns out that they are in fact very useful and have many advantages over chat humans. So what exactly is a chat bot? A chat bot is a program that interacts with chat rooms and other internet users through automated processes. It can do virtually anything that a real human can, from actually ordering food in the restaurant to planning a wedding to solving problems on eBay.
Bot software has come a long way since the early days of chat bots and still remains far ahead in terms of its uses and capabilities. What makes it so useful today is its wide range of capabilities such as, image and video capture, ability to detect human language and text, ability to search huge databases for facts and figures, ability to filter and delete messages and much more. Chat bots are also known as web robots because they work the same way a real person would. They respond to messages, browse websites, post replies to other messages and even fallback to the original chat room. Their fallback method of operation is by detecting the human voice and assuming that the bot is talking to someone on the website.
A website chat bot builder is a special type of software application that enables website owners to automatically build and launch chat bots. This service can be used to help in answering customer queries. It is also capable of collecting data from the website visitor and using this information for customer analysis and other purposes such as market research and customer relationship management. It is generally used for building customer relations and handling customer inquiries and feedbacks in the most efficient way.
An example of such an application is a Twitter Bot. Twitter Bot is a software application that allows its users to search and track tweets sent out by others on Twitter. With the help of this facility, business owners can monitor their company’s presence on the microblogging site and keep tabs on the discussions happening in the company. One can use this service to know what customers think about the products and services offered by the business.
An advanced version of chat bot or chat flow system is web-based chat bot. This application enables businesses to monitor chat conversations in a website. Using web based chat bot system, developers can create and maintain their own automated chat application and post responses or take part in discussions. This feature makes it possible for business owners to easily control the functions of their website chat bot. Web based chat bot uses the Firephalon web server that is developed by Carnegie Mellon University.
Most advanced chat bot builders use the technology of firewalls to protect websites from outside interference. Apart from protecting your website from hackers, such systems can also prevent your website installation from being blocked by anti virus applications as well as malware applications. You can either purchase a commercial firewall product or you can install one on your own website by using third party software. Most reputable companies provide both options to their clients.
The intention sample is one of the biggest advantages of using web based chat bot orbot flow systems. This intention sample allows you to customize your bot flow questions and sets up the parameters for custom chat bot installation. You can also store question and answer pools in your website and invite users to ask questions and receive answers from other members of the website chat community. If you want to allow other website members to see the intent sample, you can simply enable the “show intent sample” option on the chat browser page where you will install your bot.
Firewalks are another major advantage of using chatbot orbot flow with web based firewalls. These triggers act as “gateways” to prohibit or allow traffic on your website. The major benefit of using chat bot triggers is that you can easily fine tune the bot configuration to block particular types of visitors and allow traffic to continue through other triggers. You can use various chat bot triggers to restrict views of certain pages and even set custom chat bot profiles to prevent certain types of behavior.